The following items are final sale and not eligible for return:
Product that is returned more than 14 days after receipt
Any product where it is found to have negligent or accidental damage
Any sale or discounted items
Any free gifts
We will refund the full amount (not including shipping and handling charges, duties & taxes where applicable) back to your method of payment within 10 business days. The return shipping is paid by you, and you will get a refund for the amount you paid, minus the cost of the original shipping, minus a 15% restocking fee.
To initiate a return request, please email us at firstname.lastname@example.org along with your order number and the item(s) you want to return and we will get back to you as soon as possible.