RETURNS

The following items are final sale and not eligible for return:

  • Product that is returned more than 14 days after receipt

  • Any product where it is found to have negligent or accidental damage

  • Any sale or discounted items

  • Any free gifts

We will refund the full amount (not including shipping and handling charges, duties & taxes where applicable) back to your method of payment within 10 business days. The return shipping is paid by you, and you will get a refund for the amount you paid, minus the cost of the original shipping, minus a 15% restocking fee.

To initiate a return request, please email us at kalimbatreehk@gmail.com along with your order number and the item(s) you want to return and we will get back to you as soon as possible.