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Terms and Conditions

[Delivery Policy]


-         We will send you an confirmation email once the payment is received. Product(s) will be sent within 3 business days.

-         Customer must provide the address, name and contact number for accurate delivery.

-         If the product is out of stock, we will contact you by email or phone as soon as possible. You may choose to wait for the product, get a refund or exchange for another product.

-         We promise to pack the products properly, but customer must bear all risks of damage to the goods in delivery.

-         We ship to these areas: Hong Kong, Macau, Taiwan, United States, Canada, Brazil, Great Britain, France, Germany, Netherlands, Switzerland, Spain, Russia,  Norway, Sweden, Denmark, Israel, Japan, South Korea, Vietnam , Cambodia, Thailand , Malaysia, Singapore, Philippines, Indonesia,  Australia and New Zealand.

-         For customers not included in the above areas, please contact us before making an order. We will quote the shipping fee and notify the paying method individually.


-         Customer could choose one of the following ways of delivery:


1/ SF Express - Local (Self-Pickup)

-         Customer can pickup the product at SF Express Service Centers or Service Points.

-         Expected delivery time: 1~2 days.

-         Addresses of SF Service Centers: http://www.sf-express.com/hk/tc/others/Contact_Us/SF_service_center_address/

-         Addresses of SF Service Points: http://www.sf-express.com/hk/tc/others/Contact_Us/SF_store_address/


2/ SF Express - Local (Door-to-door delivery)

-         Expected delivery time: 1~2 days.

-         No extra charge for business areas (non-remote areas).

-         Extra HK$ 30 would be charged for non business (residential) areas or remote areas.

-         Residential areas in Hong Kong: http://www.sf-express.com/hk/tc/download/HongKongResidentialSurcharge_TC.pdf

       -         Remote areas in Hong Kong: http://www.sf-express.com/hk/tc/download/Remote_area_TC.pdf



3/ Self-pickup at our office

-          Please make an appointment with us after payment is confirmed.

-          Address: Unit 45, 13/F, Block F, Wah Lok Industrial Centre, 31~35 Shan Mei Street, Fo Tan, New Territories, Hong Kong



4/ SF Express - International (Macau & Taiwan)

-          Expected delivery time: 1~2 business days.



5/ Hongkong Post - e-Express (Other countries)

-          Expected delivery time: 7~14 business days.



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Feel free to contact us if you have any question.